Become a key player in hospitality as Guest Services Manager at Microtel Inn & Suites in Summerside, PEI. Lead efforts to exceed guest expectations and optimize hotel revenue.This agile role is designed for a motivated individual with strong leadership skills and a passion for guest service. You will oversee daily operations, enhance staff performance through training, and monitor customer satisfaction levels to ensure consistent service quality. Collaborate with the General Manager on key management strategies and special projects.Key Responsibilities:Respond to guest needs and uphold service excellenceParticipate in revenue management and marketing collaborationsConduct regular staff meetings and performance reviewsTrain new employees on hotel policies and proceduresManage inventory and operational budgets meticulouslyRequirements:Minimum of 3 years in the hotel sectorExperience in leadership and team managementKnowledge of budgeting and payroll processesExcellent written and verbal communication skillsCapacity to manage priorities and timelines effectivelyBring your strong service philosophy and leadership capabilities to Microtel Inn & Suites, enhancing guest experiences in a vibrant hospitality setting.

📌 Guest Services Manager At Microtel Inn (Summerside)
🏢 Custom Software Systems
📍 Summerside