A provincial organization in Canada is seeking a skilled ITSM Analyst to manage Change and Release Management programs. The role includes reviewing documentation, developing reports using Power BI, and coaching IT staff. Candidates should have a degree in Computer Science, ITIL certification, and at least 3 years of experience in IT Service Management. This position offers an opportunity to enhance service delivery and mentor team members in a supportive setting.
📌 It Change & Release Analyst (Edmonton)
🏢 AGLC
📍 Edmonton