Shape your career at Concentrix in Mississauga, ON, as an Emergency Services Representative! This role prioritizes exceptional customer interactions and effective emergency assistance.As an Emergency Services Representative, you will be an essential link between users in emergency situations and the corresponding safety services. Working for a high-ranking Fortune 500 company, you will receive comprehensive training and support while contributing to a culture of inclusiveness. This career chance promotes internal growth,



with significant advancement potential for dedicated team members.Key Responsibilities:Handle emergency assistance requests through specific devicesCollect detailed information from users during emergenciesConnect with the appropriate Public Safety Answering Point (PSAP)Deliver crucial pre-arrival instructions to usersEnsure user satisfaction through effective follow-upsRequirements:Proficiency in using computers, telephones, and office equipmentAbility to maintain a sedentary work postureExcellent communication skills for handling emergenciesOpenness to training and developmentPassion for customer service excellenceAdvance your career and support community safety as an Emergency Services Representative with Concentrix.

📌 Join Concentrix As Emergency Services Representative (Mississauga)
🏢 Concentrix
📍 Mississauga