Join Altasciences as a Supervisor for Call Center Operations in Montreal, Quebec, managing recruitment teams with a focus on clinical trial compliance and customer satisfaction. Ensure high-quality service to all stakeholders.In this key role, you will be responsible for supervising recruitment activities and team management. With a minimum of three years in a supervisory role, you will coordinate training and support the recruitment process, all while adhering to rigorous clinical guidelines.Key Responsibilities:Direct recruitment team activities and oversee performance reviewsManage training for study-specific procedures and complianceMaintain a high level of customer service in operationsEngage with sponsors and address any recruitment issuesEnsure all documentation complies with study protocolsRequirements:High School diploma or GED; college education preferred5 years of relevant experience with 3 years supervisoryBilingual proficiency in English and FrenchExcellent written and verbal communication skillsStrong organizational skills to manage prioritiesLead Altasciences' Call Center Operations to ensure exceptional recruitment processes in Montreal.

📌 Supervisor For Call Center Operations (Montreal)
🏢 Altasciences
📍 Montreal