Vous êtes aussi unique que votre parcours, votre expérience et votre point de vue. Ici, vous serez encouragé, habilité et défié à être à votre meilleur. Vous travaillerez avec des collègues dynamiques – des experts dans leurs domaines – qui sont désireux de partager leurs connaissances avec vous.

Vos leaders vous inspireront et vous aideront à atteindre votre potentiel et à vous envoler vers de nouveaux horizons. Chaque jour, vous aurez de nouvelles et passionnantes occasions de rendre la vie plus brillante pour nos Clients – qui sont au cœur de tout ce que nous faisons.

Chez Sun Life, nous sommes guidés par notre Raison d'être : aider nos Clients à réaliser la sécurité financière à vie et à vivre une vie plus saine. Nos valeurs façonnent notre façon de travailler : bienveillance, authenticité, audace, inspiration et impact.

Quand vous vous joignez à Sun Life, vous travaillez avec des collègues passionnés et des leaders habilitants qui soutiennent votre croissance et célèbrent vos contributions, afin que vous puissiez faire une différence significative dans la vie de nos Clients.

Découvrez comment vous pouvez faire une différence dans la vie des personnes, des familles et des communautés du monde entier.

Description de poste:

Reporting to the Vice-President, HR Business Partner, Digital, Client Experience and Operations Transformation, the AVP, Program Management & Transformation is a senior leadership role responsible for translating the people and workplace transformation agenda into coordinated, measurable execution across a complex portfolio of business, technology and operations teams.

The role is the central orchestration point for priority people and workplace transformations. It establishes the plans, governance, management routines and cross-functional accountability required to move work from strategy to sustained delivery, while connecting workforce planning, organizational effectiveness, employee experience, data, talent and change.

This is a high-impact role for a pragmatic executive leader who combines transformation expertise, disciplined program management, organizational judgment and strong influence without authority.

Please note this role requires regular presence at our Toronto One York office

What will you do:

Transformation Program Leadership & Enterprise Delivery

- Lead integrated execution across the portfolio's highest-priority workplace transformation programs, translating strategy into actionable plans with clear outcomes, ownership, milestones and value measures.
- Act as the drumbeat behind delivery, maintaining momentum week over week and proactively identifying risks, dependencies, resource constraints and decisions before they become barriers.
- Coordinate senior leaders, HRBPs, Centres of Expertise, Finance, Talent Acquisition, Data and Analytics, Technology and business workstream owners to align priorities and resolve blockers without direct authority.
- Establish fit-for-purpose governance, decision forums, risk registers, integrated roadmaps and escalation paths that accelerate execution while preserving appropriate people and risk considerations.

Monitor progress against strategic commitments and provide executive-level recommendations on priorities, trade-offs and interventions required. OKR Governance, Performance & Measurement

- Design and lead a connected OKR governance approach spanning Canadian business units, functions and HR, with clear standards, cadences,



ownership and escalation mechanisms.
- Connect OKRs to the enterprise metrics agenda and performance culture, building the capability and tools leaders need to set high-quality objectives and use data to improve performance.
- Define value measures across workstreams, integrating workforce, organizational health, employee experience and business indicators into a trusted view of delivery.

Develop executive dashboards, portfolio reviews and management routines that create transparency, surface root causes and drive timely corrective action. Workforce Strategy & People Process Alignment

- Lead cross-business workforce planning grounded in labour supply and demand, capability gaps and build-versus-buy choices, with short-, medium- and long-term talent requirements.
- Partner with HRBPs, Talent Acquisition and Finance to assess hiring pipeline health, fill-rate risks and talent investment effectiveness, and sponsor targeted improvement initiatives.
- Align role, level, compensation and talent evaluation approaches to external technology and AI markets while maintaining enterprise consistency.

Integrate workforce transition and capability-building plans into transformation roadmaps, connecting the work to enterprise Talent mechanisms. Employee Experience, Change & Ways of Working

- Embed employee experience and data and analytics into program design, using evidence to understand workforce needs, anticipate friction and improve adoption and outcomes.
- Lead the change approach for complex transformations, including stakeholder segmentation, communications, readiness, transition support and sustained adoption.
- Assess the cumulative impact of change on leaders, teams and HR, and sequence work to protect delivery capacity, employee trust and business continuity.

Advance new ways of working across the Canadian organization, simplifying how work moves across organizational boundaries and strengthening accountability, pace and collaboration. Executive Partnership & Organizational Enablement

- Serve as a trusted advisor to the VP HRBP and senior business and HR leaders, bringing structured problem solving, sound judgment and a clear enterprise perspective to ambiguous issues.
- Define effective connection points with Strategy and Enablement, Employee Experience, Data and Analytics, Talent and other HR capabilities so accountability is clear and work is integrated end to end.
- Prepare concise, decision-oriented materials for the VP HRBP, CHRO, senior leadership and governance forums, translating complex work into clear implications and recommendations.
- Facilitate cross-functional working sessions that align leaders, accelerate decisions and convert insight into action.

Lead and develop a high-performing team and project community while promoting collaboration, inclusion and continuous improvement. What do you need to succeed

- 10+ years of progressive experience in transformation, enterprise program leadership, strategy execution, organizational effectiveness, consulting, HR transformation or a related field.




- Demonstrated success leading complex, cross-functional transformation programs in a large, matrixed organization, with measurable results and sustained adoption.
- Strong program and portfolio management capability, including integrated planning, governance, dependency and risk management, value realization and executive reporting.
- Experience shaping workforce strategy, organizational change and people transformation across business, technology and operations environments.
- Proven ability to influence VP- and SVP-level stakeholders, navigate competing priorities and drive accountability without direct authority.
- Experience with OKRs, performance measurement, employee experience and data-informed decision-making, combined with an understanding of AI-enabled transformation.

Post-secondary education in a related discipline or equivalent experience. Leadership Profile The successful candidate will be:

- A pragmatic transformation leader who turns strategy into action, pace and measurable outcomes.
- A systems thinker who can connect strategy, workforce, performance, employee experience, data and change.
- A disciplined operator who creates clarity, anticipates dependencies and follows through on commitments.
- A trusted advisor with the judgment and executive presence to influence senior leaders and resolve difficult trade-offs.
- A data-driven decision-maker who uses evidence to diagnose issues, measure progress and recommend interventions.
- An exceptional communicator who simplifies complexity and creates clear, decision-oriented narratives. A team-oriented people leader who develops talent and models accountability, inclusion and continuous improvement.

L'étendue du salaire de base s'applique au lieu principal pour lequel l'emploi est affiché. Elle peut varier en fonction du lieu de travail du candidat retenu ou d'autres facteurs. En plus du salaire de base, les employés admissibles de Sun Life participent à divers régimes d'encouragement dont le paiement est discrétionnaire et assujetti au rendement individuel et à celui de l'entreprise. Certains rôles axés sur les ventes comportent des régimes d'encouragement à la vente basés sur les résultats des ventes individuelles ou de groupe. La diversité et l'inclusion ont toujours été au cœur de nos valeurs chez Sun Life. Une main-d'œuvre diversifiée avec des perspectives variées et des idées créatives profite à nos Clients, aux communautés où nous opérons et à nous tous comme collègues. Nous accueillons les demandes de personnes qualifiées de tous les milieux.

Les personnes handicapées qui ont besoin d'accommodements dans le processus de demande ou celles qui ont besoin d'offres d'emploi dans un format différent peuvent envoyer une demande par courriel à [email protected] .

Nous sommes fiers d'être une organisation hybride qui offre à nos employés le choix et la flexibilité de travailler à la fois au bureau et virtuellement en fonction des besoins de l'entreprise, de nos Clients et de vous.

Nous pouvons utiliser l'intelligence artificielle pour soutenir la recherche de candidats, le filtrage et la planification des entrevues.

Nous remercions tous les candidats d'avoir manifesté de l'intérêt pour ce poste. Seuls les candidats sélectionnés pour une entrevue seront contactés.

Échelle salariale :

140,000/140 000 - 225,000/225 000

Catégorie d'emploi :

Ressources humaines

Fin de l'affichage :

05/10/2026

📌 AVP, Program Management and Transformation (Toronto)
🏢 Sun Life
📍 Toronto