NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics – setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.Role OverviewThe Inside Sales position enhances customer and co-worker experiences by delivering customer order support, providing timely product knowledge, collaborating across departments and proactively growing sales territory.Primary Duties and ResponsibilitiesCustomer Service, Order Management, and SalesManage and process customer orders and quotes (phone, email, walk-ins) with immediate responses, ensuring accurate pricing, stock availability, and delivery requirements for assigned customersFollow up on open orders, quotations, and requests to maintain an updated order reportBuild and maintain customer relationships, offering product knowledge and assistanceTroubleshoot and resolve customer issues, including completing Customer Complaint forms as neededSupport team members and assist with customer care issues at the order deskOrganizational Collaboration and DocumentationCoordinate with other departments and vendors to ensure timely delivery of materials and pricingAssist in contract bidding by preparing RFQ/RFT documents using system and ExcelProvide MTR, CRN, and Statutory Declaration documents as required, and work with Procurement and Vendors to secure non-stock productsRecommended QualificationsKnowledge/Skill/Ability RequirementsExcellent organizational and multitasking skills with a keen attention to detailStrong problem-solving, prioritization skills,



and time management abilitiesExcellent written and verbal communication skills with the ability to remain composed under pressureStrong teamwork skills with the ability to collaborate effectively with other departmentsExcellent customer service skills; striving to meet or exceed customer expectationsIn-depth knowledge of plumbing, hydronics, and industrial PVFStrong computer skills and knowledge of Microsoft Products (i.E. Word, Excel, and Outlook) and Adobe AcrobatExperience & Education2 years minimum in a Counter Sales role in the plumbing industryHigh School Diploma or equivalentPrevious experience in the construction industry is considered an assetPhysical Demands/ Working ConditionsPosition requires the ability to work in a fast-paced environment and handle high-pressure situations calmly and effectivelyOnce you have gained proficiency in your current role and developed the necessary skills and experience, you are encouraged to explore other career opportunities within the organization that align with your goals and aspirations.This posting is for three (3) currently available position.NEXT does not currently use AI or automated decision-making to screen candidates but may do so in the future in compliance with applicable law.At NEXT, we value our employees, fostering a respectful and cooperative culture that emphasizes diversity, innovation, integrity, and entrepreneurial spirit. Join our dynamic, inclusive team where you can enjoy your work, learn new skills, and grow professionally.Application ProcessWe're eager to welcome candidates who believe in excellent service and in being involved with their co-workers, customers, and the community. We appreciate all applications, however, only those selected for an interview will be contacted.We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.

📌 Inside Sales (Vaughan)
🏢 Next Plumbing and Hydronics Supply
📍 Vaughan