What is it?The Service Advisor is the first point of contact for customers visiting our Service Department. They build lasting relationships, guide customers on best practices for keeping their vehicles safe and properly maintained, and ensure every customer receives an exceptional service experience.Service Advisors collaborate closely with our Sales team, Service Appointment Coordinator, and our skilled Technicians to deliver the outstanding service our customers have come to expect.What Can I Expect?A new Service Advisor joining our team will receive comprehensive training on all processes, systems, and software used in the Service and Parts Departments.Training includes:Learning how each dealership department works together in the service processDetailed coaching on the variety of parts and service tasks involved in the roleOngoing mentorship and support from experienced team membersService Advisors are responsible for executing service processes with diligence, customer service, compliance, and safety in mind. You will provide each customer with a personalized service experience—earning their trust, loyalty, and continued business.Hours of work:



Primarily day shifts, with occasional evenings or weekends as required.What Do I Need?High School Diploma or equivalentAutomotive customer service experience is requiredSkills and Attributes for Success:Collaborative and professional team playerStrong customer service backgroundExcellent computer skillsHighly detail-orientedOutgoing, enthusiastic, and self-motivatedStrong communication, interpersonal, and conflict-resolution skillsHighly organized with the ability to prioritizeExceptional product knowledge and a willingness to learnCompensation & Benefits:Market-competitive salary & Incentive Bonus ProgramComprehensive Benefits PackageProfessional Development & Training OpportunitiesEmployee Purchase ProgramRetirement Savings PlanEmployee & Family Assistance ProgramDiscounted Home & Auto InsuranceAccessibility CommitmentDoyle Chrysler Dodge Jeep Ram welcomes applications from individuals with disabilities. Accommodations are available upon request throughout all stages of the selection process.

📌 Service Advisor - Doyle Chrysler Dodge Jeep Ram (Greater Sudbury)
🏢 Doyle Chrysler Dodge Jeep Ram
📍 Greater Sudbury