Explore a rewarding role as a Technical Support Representative at FISPAN Services Inc. in Vancouver. Bring your technical insights and customer service skills to assist clients with complex banking software solutions.FISPAN, a leader in embedded financial solutions, is looking for passionate individuals for its Technical Support Representative position. You will leverage at least two years of experience in technical support or customer service, especially in the payment or banking fields.



Your objective is to troubleshoot various technical inquiries while delivering outstanding customer interactions.Key Responsibilities:Maintain understanding of FISPAN products for effective troubleshootingCollaborate with clients on ERP and payment-related issuesRespond promptly across email, chat, and phone channelsGenerate documentation and maintain knowledge basesWork with technical teams on escalated incidentsRequirements:High School graduation; industry training valued2+ years in technical support or customer serviceFlexibility to work early shifts starting at 5am PSTDetail-oriented with strong analytical skillsExcellent interpersonal and communication skillsUtilize your passion for technology and customer service at FISPAN, contributing to cutting-edge banking solutions.

📌 Fintech Technical Support Representative (Vancouver)
🏢 Capitolis
📍 Vancouver