Become a trusted voice for Dealers as a Customer Service Representative at CARFAX. In this hybrid role, provide exceptional support and resolve inquiries efficiently.As part of Mobility Global, your role as a Customer Service Representative will involve direct interaction with Dealers from the automotive industry. You will leverage your two years of customer service experience to deliver solutions and effectively manage inquiries. Communication skills are crucial as you guide Dealers in maximizing the value of CARFAX products and services.Key Responsibilities:Manage inbound communications from Dealer clientsResolve customer issues and provide solutionsSupport Dealers in navigating CARFAX servicesDocument customer interactions accuratelyWork closely with teams for enhanced service deliveryRequirements:Required: high school diploma or equivalentMinimum 2 years of customer service experienceStrong written and verbal skills essentialProficient in MS Office; knowledge of CRM tools preferredAdaptable with a positive, can-do attitudeUtilize your skills in communication and service to enhance dealer relationships with CARFAX.

📌 Carfax Customer Service Representative (London)
🏢 CARFAX
📍 London