Become a Customer Service Coordinator at Tree Island Steel in Richmond, British Columbia, focusing on order management and customer satisfaction. This pivotal role involves coordinating orders and addressing customer inquiries efficiently.Tree Island Steel, a premier manufacturer of wire products, seeks a Customer Service Coordinator to enhance overall customer experiences. In this position, you will leverage ERP systems while processing orders and resolving billing issues, all while contributing to a cohesive and collaborative team setting.



A proactive attitude will set you apart as you ensure customers receive exceptional service.Key Responsibilities:Process and manage customer inquiries and orders accuratelyCommunicate effectively regarding lead times and pricingResolve customer complaints and invoicing discrepanciesCollaborate with sales and operations for order accuracyContribute to process improvements for efficiencyRequirements:2-3 years of customer service experience in ERP settingsFamiliarity with Esker or comparable order processing toolsStrong technical skills with Microsoft 365 applicationsExcellent written and verbal communication abilitiesBilingual skills in French or Spanish are beneficialDrive excellence in customer service at Tree Island Steel with your organizational and communication skills.

📌 Customer Service Coordinator At Tree Island Steel (Richmond)
🏢 Tree Island Steel
📍 Richmond