Join ABB as a Customer Service Order Specialist, where you will enhance customer experiences in a hybrid workplace. This role centers around order management and internal customer service excellence.In this position, you'll drive satisfaction by ensuring seamless order entry and effective communication with both customers and internal teams. You'll be responsible for managing RMAs, expedites, and all after-sales requests, embodying ABB's commitment to integrity and safety throughout every step of the process.Key Responsibilities:Manage day-to-day customer inquiries and order entryCoordinate timely solutions across relevant departmentsHandle account management and communication effectivelyLeverage SFDC and SAP for order tracking and updatesUphold health, safety, and environmental standardsRequirements:Bachelor's degree or 2+ years in order managementFluent in French and English, enhancing communicationExcellent analytical and interpersonal skillsAbility to oversee multiple tasks in a rapid-paced environmentUp to 10% travel readiness for client interactionsDeliver outstanding service and drive customer satisfaction at ABB, ensuring every order is a success.

📌 Customer Service Order Specialist - Hybrid Role (Montreal)
🏢 BlackBerry
📍 Montreal