Join Fairstone Bank as a Bilingual Customer Service Agent, using your English and French skills to assist customers and address their inquiries. Enjoy a flexible hybrid work environment.As part of Fairstone's customer service team, your role includes supporting internal and external clients with inquiries and issues. You will be trained to navigate various processes, ensuring a comprehensive understanding of services and policies. Successful candidates are those with strong communication skills, analytical thinking,



and the ability to adapt in a bustling workplace.Key Responsibilities:Handle inquiries to resolve customer service issuesAssist clients with loan applications and account modificationsReview credit applications and respond to dealer inquiriesPromote services through effective cross-sellingElevate unresolved cases and ensure first contact resolutionRequirements:Fluent in English and French, both written and verbalPrevious experience in a call center or customer service roleStrong problem-solving and analytical skillsProficient in Microsoft Office and adaptable to new softwareMust be flexible with working hours in a energetic environmentBring your bilingual expertise to Fairstone for an enriching customer service experience.

📌 Fairstone Bilingual Customer Service Role (Toronto)
🏢 Fairstone Financial
📍 Toronto