Call Center Quality Auditor & Performance Coach (Regina)

Call Center Quality Auditor & Performance Coach (Regina)

25 Sep
|
Brandt Group of Companies
|
Regina

25 Sep

Brandt Group of Companies

Regina

Brandt Group of Companies seeks a dedicated Customer Support Auditor to elevate contact center quality. You will observe calls, conduct audits, and deliver timely feedback to frontline teams, aiming for improved customer satisfaction and service consistency.

The role emphasizes resolving escalations, supporting branches, and driving continuous process improvements in a rapid-paced environment. Strong communication and Microsoft Office skills are valued; EN/FR bilingualism is a plus.

📌 Call Center Quality Auditor & Performance Coach (Regina)
🏢 Brandt Group of Companies
📍 Regina

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