At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfillment in what we do — and we're looking for someone who feels the same way. About the Role You’ll be the first point of contact for travelers around the world — helping them navigate one of the most important decisions they make before a trip. As an Insurance Solutions Advisor, you’ll combine your product knowledge, empathy, and sales instincts to protect people when it matters most. This isn’t just a sales role. It’s a chance to make a real difference in someone’s journey. What You’ll Do Handle inbound calls and convert inquiries into sales for accident and sickness travel insurance, serving Canadian and international travelers, students, diplomats, NGO workers, and expatriates Assess client needs, calculate premiums, recommend appropriate coverage, and clearly explain benefits, exclusions,



and eligibility requirements Meet and exceed individual sales targets while maintaining a high standard of customer experience Navigate CRM and multiple online systems simultaneously to process quotes, applications, and confirmations Support international student policyholders through medical assistance and claims processes, escalating complex cases as needed Stay current on product updates, promotions, and policy changes Complete administrative and affiliate tracking tasks during off-peak periods What You Bring 1–2 years of experience in insurance, sales, or a related field Active A&S or LLQP license (required) Bilingual in French and English (required) Robust computer literacy, fast typing, and confident internet navigation Composure under pressure, excellent listening skills, and a genuinely warm demeanor What’s In It For You Hybrid work environment Wellness spending

📌 Insurance Solutions Advisor (Quebec City)
🏢 MSH Americas - DIOT-SIACI Group
📍 Quebec City