Start your journey in hospitality as a Reservations Agent at Pan Pacific Whistler, located in scenic Whistler, BC. This role is vital for managing bookings and delivering outstanding guest service.As a Reservations Agent, you will oversee all aspects of the reservation process, closely collaborating with the Revenue team. Your contributions will significantly impact guest satisfaction from the point of inquiry to the final confirmation. An enthusiastic attitude and attention to detail are crucial for success.Key Responsibilities:Manage reservation entries from third-party platformsAddress and respond to guest inquiries professionallyConfirm reservation requests from Unit Owners in a timely mannerProvide assistance and escalate issues when necessaryPrepare and support contract documentation for salesRequirements:Excellent communication and customer service skillsBackground in hospitality or reservations preferredAttention to detail and solid organizational abilitiesCapacity to work effectively under pressureCapability to take on Front Desk tasks as neededEnhance guest experiences through meticulous reservation handling at Pan Pacific Whistler.
📌 Pan Pacific Whistler Reservations Agent Role
🏢 Pan Pacific Whistler
📍 Whistler
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