The Sales Supervisor runs the sales floor, supports and guides the team, and ensures the store is always ready and tasks are completed. They train staff, solve customer or operational issues, and help maintain a positive, professional setting.ResponsibilitiesLead the floor during your shift to make sure customers get great serviceSupport and coach Beauty Advisors and Inventory staff to build product knowledge, improve service, and stay focused on daily goalsHelp with opening and closing the store and supporting team coverageMake sure the store is clean, stocked, and ready at all timesStep in to help solve customer issues or complaintsTrain new team members on store routines, cash handling, safety and company policies.Help with restocking, store organization, visuals and cashier (POS) when neededShare feedback with the Store Manager on staff performance, inventory issues, and store needsEnsures floor is properly stocked, assists with cycle counts, flags shelf gaps, supports Inventory SpecialistFollow up on store tasks and make sure team members complete what's assignedContribute to a positive, fun, and professional team environmentLeads the team in maintaining merchandising standards on the floor. Keeps displays tidy, shelves organized, and supports resets during promotions or seasonal changes.
Flags merchandising issues to leadershipPerform other duties as assignedLeadership – Coaches and develops frontline staffCommunication – Resolves escalations and communicates store goalsTime Management – Balances floor priorities and ensures service deliveryCultural Competence – Demonstrates inclusive leadership with diverse teams and customersCoaching – Provides actionable feedback and supports peer developmentSolution-Oriented – Brings options, not just problems, when issues come upProactive Communication – Shares key updates clearly and on time with store leadersKey RelationshipsThis person reports directly to the Store ManagerIndirectly reports to:Qualifications1+ years of retail experienceExperience leading a team preferredStrong customer service and conflict resolution skillsWork ConditionsFT availability requiredMust be available for opening, closing times, weekends and holidays shiftsFlexibility to provide floor coverage if understaffedCloré is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, disability, or any other protected characteristic.DisclaimerThis job description is intended to describe the general nature and level of work performed. Duties may change or be assigned as required by business needs.Please note: We use AI tools to assist in initial application screening.
📌 Sales Supervisor (Vaughan)
🏢 Clore
📍 Vaughan