Are you an experienced administrator who's on the lookout for a new role where you go home every day knowing you've made a difference? We could have the opportunity for you! We're looking for a Branch Administrator to join our North Lanarkshire Branch in Airdrie on a permanent, part-time (27 hours per week) basis. The role This is a wide-ranging and rewarding role where no two days are quite the same. You'll be at the heart of our Branch, providing essential administrative support to colleagues and helping ensure our services run efficiently, effectively and in a truly person-centred way. This is a fast-paced, customer-facing role coordinating a wide range of administrative tasks, including: Providing administrative support to our services and Associate Director Managing incoming and outgoing mail Supporting banking and financial administration Taking accurate minutes at meetings and following up on actions Maintaining, organising, archiving and retrieving staff records Supporting PVG applications and keeping SSSC records up to date Helping new and existing colleagues get the equipment, systems and access they need to do their jobs effectively, including ID badges, Teams channels and devices in person centred manner.



Coordinating and scheduling meetings Maintaining driver records and spreadsheets and ensuring our Driver Policy is followed Handling telephone enquiries and acting as a welcoming first point of contact Supporting the organisation and promotion of fundraising events Please see our role profile for a full list of role responsibilities What we’ll need you to bring A minimum of 1 years' experience of providing administrative support in a customer-facing role Confidence in the use of Microsoft packages (including Outlook, Word and Excel) Excellent written and verbal communication skills The ability to prioritise your workload and work independently Great problem-solving skills with a positive can-do attitude and approach Excellent attention to detail You will be based at our office in Airdrie 4 days a week. (Tuesday & Thursday 9am-5pm, Wednesday & Friday 9am- 3pm) Why you’ll love it here You’ll have a meaningful job doing things that you enjoy - it often doesn't feel like work Your job actually changes and improves lives - you'll make a difference in your local community We have a culture of empowering our colleagues and teamwork No uniform - we wear our own clothes We fund up to £500 towards driving lessons We operate a flexi-time model for business support colleagues Access to funded qualifications through our SQA approved, award winning Training Academy Ongoing continued professional development and career progression opportunities Recommend a colleague bonus scheme Long service awards Access to a 24/7 independent employee assistance helpline 26 days annual leave (rising by 5 days after 5 years) plus 4 paid

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