Take the next step in your career as a Technical Support Specialist with Execulink in Woodstock, ON. In this role, you'll diagnose and resolve customer issues while maintaining communication across various platforms.This permanent, full-time position offers a hybrid working setting, requiring in-office presence three days a week. You will utilize your technical expertise to tackle elevated issues related to internet and mobility services. Collaboration with internal teams and external partners will be essential for swift resolution and enhanced customer service.Key Responsibilities:Address escalated technical issues across support channelsDocument concerns and collect data for analysisActively collaborate with other departments for ticket resolutionMonitor network alerts and inform customers timelyDevelop documentation to aid internal teamsRequirements:1-2 years in a technical support or service roleProficient in Windows and Office applicationsStrong problem-solving and analytical skillsExceptional customer service abilitiesAdaptability to new technologies and processesEnhance your technical skills while creating meaningful customer experiences with Execulink.

📌 Technical Support Specialist Position (Woodstock)
🏢 Execulink Telecom
📍 Woodstock