The Dunlop Ford Automotive Group is a family owned business that has been serving Southern Alberta since 1964. We believe that by investing in our employee's professional growth and continually improving the customer experience, we will achieve our goal of being the most trusted and admired dealership in our market.WhatWeOffer:Competitive CompensationDental / Health/ Life and DisabilityInsuranceBonusIncentivesNo Weekends or statutory holidaysPaid TrainingContinued Education ReimbursementGreat CultureTenured Management TeamPromote From WithinUniforms Provided / Uniform Laundry Service ProvidedDiscounts on Parts,Servicesand vehiclesFamily Owned & OperatedState of the Art Facility & TechnologyCareer PathingCompany OutingsCommunity InvolvementThe Service Appointment Coordinator duties at Dunlop Ford are essential to positive customer experiences and our company's success.



Dunlop Ford will be hiring an individual with skills to support and improve on our current processes. This position will provide an opportunity to learn or enhance your knowledge about the automotive industry, apply your talents, contribute to team goals and enjoy personal achievements.ResponsibilitiesListen to the customer, answer their questions, and direct customers appropriately as they requestSchedule service appointmentsAdvise on recommended maintenanceConfirm scheduled & missed appointmentsRespond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiriesQualifications:Must have solid computer skills, including Outlook, Excel and WordMust have strong customer service backgroundMust have excellent verbal and written communication skillsMust be punctual and reliable

📌 Service Appointment Coordinator (Lethbridge)
🏢 Dunlop Ford
📍 Lethbridge