Location: Mont-Royal, Montreal Job Type: Full-Time, Permanent Work Arrangement: 100% Onsite (Corporate Office) Schedule: Monday to Friday, 8:00 AM – 5:00 PM (1-hour lunch) Salary: up to $60,000.Company OverviewOur client is a leader in their industry and continues to grow, operating an integrated network of retail stores that provide a full range of clothing choices within various niches. They offer an inclusive, supportive, and growth‐oriented work environment.Perks & BenefitsCompany‐paid health, dental, and vision benefits (after 6 months)Employee discountsCasual dress codeComprehensive training and onboardingSupportive, family‐oriented work atmosphereTuition reimbursement opportunitiesTremendous career advancement potentialQualificationsPost‐secondary education in a related field or an equivalent combination of education and experienceAt least one year of experience in an information technology role, specifically in providing computer support.Strong understanding of Windows 11/8, Mac OSX,



and Microsoft Office applications.Experience with Windows domain networking, local area networking, remote access software, VPN, and virtual machine (VM) technology troubleshooting.Background in end‐user support, including assisting and training users.Technical writing skills.Proficiency in Microsoft Office.Related Work SkillsAbility to build effective relationships with users.Solid verbal and written communication skills.Team player who works well in collaborative environments.Effective time management and multitasking abilities.Excellent organizational skills and the ability to prioritize multiple tasks.Proven ability to perform well under pressure and meet deadlines.Strong analytical and problem‐solving skills.Solid technical understanding and the capacity to learn new programs quickly.Self‐motivated, energetic, and able to adapt quickly to changes.Willingness to work a flexible schedule as needed.

📌 Bilingual It Help Desk Support (Mount Royal)
🏢 Beyond Bilingual
📍 Mount Royal