We are hiring a Bilingual Administrator ll, Documentation!Reporting To: Supervisor, DocumentationFull-Time/Part-Time: Full-timeSalary Range: $43,000 - $53,000Posting Date: September 3, 2026Closing Date: September 24, 2026Hours of Work: 8:30 a.M. – 5:00 p.M.Grade: 6.5Office Location: Toronto, ONGreat location! Steps away from the main public transit stationWhat we offer: Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!*Eligibility for benefits is dependent on the terms of employmentThis position requires linguistic fluency. Priority will be given to candidates completely fluent in English and French.The Opportunity:The Bilingual Documentation Administrator is responsible for initiating and completing the renewal and mortgage discharge processes for First National and 3rd Party Servicers.How you will contribute:Accurately input renewals details on Optimus (renewal directory or manual when required)Check errors on directory reports and weekly reports making corrections where requiredPrepare Conversion Agreements for Adjustable mortgages when requested by clientGenerate and mail confirmation letters to clientAudit renewals/conversion to ensure accuracy of terms inputtedMaintain investor spreadsheets for renewal allocations and reporting commitments for Accounting, investors and management on a daily basis based on guidelines from treasuryMaintain current interest rate sheets used by Renewal Administration DepartmentManage and complete daily workflow itemsPrepare mortgage Discharge StatementsAudit discharge statements to ensure accurate penalties,



fees and notes are in placePrepare discharge documents for all residential mortgages 30-60 days after loan is paid outComplete all other projects as assigned by managementThe experience you need:You have acquired a post-secondary diploma or degreeYou have some experience in the mortgage industry (may not be applicable for entry-level positions)You enjoy problem-solvingBilingualism (French, English) requiredWorking Environment and Physical Demands Analysis:Office environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (i.E. using a keyboard and mouse)Long periods of time in viewing a computer screenMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer programWhy join First National?Competitive CompensationComprehensive benefits program (i.E., Health Spending Account, Maternity and Parental Leave Top Up)Extensive training programs to set our employees up for successModern office environment conducive to collaborationSupportive teamwork cultureOpportunities to give back to the communities and work through events focused on a variety of charitiesOngoing social events throughout the yearThe team you'll join:Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.First National has been consistently recognized as a outstanding place to work and we are proud that our employee engagement feedback is higher than our industry partners.We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.Artificial Intelligence is not used in our recruitment or hiring process for this role.First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [email protected] should you need an accommodation at any point in the recruitment process.#FNLOON

📌 Administrator Ii--Bilingual, Documentation (Toronto)
🏢 First National Financial
📍 Toronto