Director - Money Movement, Everyday Banking Products, Canadian Personal Banking (Toronto)

Director - Money Movement, Everyday Banking Products, Canadian Personal Banking (Toronto)

25 Sep
|
BMO
|
Toronto

25 Sep

BMO

Toronto

Application Deadline:10/22/2026Address:33 Dundas Street WestJob Family Group:Customer SolutionsAt BMO's Everyday Banking Money Movement team, we thrive launching innovative digital solutions that allow our customer's need to move money easily, safely and digitally. From enabling mobile tapping at merchant's POS to pay for things, to explore new trends across eCommerce, real time and emerging payments. We love building pioneer products, and we have fun doing it!Role DescriptionThe Director of Money Movement is a key member of the Everyday Banking Leadership team in Canadian Personal Banking and reports to the Head & VP, EDB Products, Money Movement and Value Proposition. The Director is responsible to manage the portfolio of innovative money movement products for retail customers, including 4 key areas:Domestic payments (eTransfers, Bill Payments); International transfers (Wires, Global Money Transfer, Western Union, Fx); Debit card management (digital enhancements and capabilities) andEmerging payments (RTR and Pay by Bank). This role leads a team of 4 Product Managers and growing rapidly.The Director develops and implements product strategies to drive sales and revenue growth of existing banking services, launch new products to market, optimize profitability and improves the customer experience. This role demands product management acumen, E2E responsibility of the product portfolio lifecycle, from ideation, implementation, development, and launch. This leader brings innovation into the money movement portfolio, carries out competitive analysis, monitors product performance and assesses problems to develop and implement solutions. The Director always takes into consideration "the voice of our customers" at every decision,



securing the best product performance with the ideal digital experience.This role has P&L accountability, secures accurate revenue and transaction forecasting, uses revenue levers, performs business casing, is aware and implements different tactics to optimize/reduce costs, secures optimum ROI for the business, while managing product risks.The Director has outstanding experience dealing and collaborating with multidisciplinary teams across the organization such as Digital, Marketing, Analytics, Technology, PMO, Fraud, Legal, Product Operations, Regulatory, Compliance, Treasury & Payments Solutions, Virtual Connect and Distribution Sales Force; as well as with other line of businesses, like Private Banking, Business Banking, and Commercial.This leader also has great responsibility to manage and build strong relationships with strategic partners, like Interac, Mastercard and Western Union, among others. From time to time, this role also requires interaction and collaboration with external organisations, like Canadian Banking Association and Payments Canada to represent the bank at forums and whenever is required by the business. This position involves exploration of new payment trends worldwide and initiatives with external partners, such as fintech.Key AccountabilitiesProduct StrategyCreate, define and drive the 3-year strategic roadmap across Money Movement portfolioProactively identify and assess new trends,



that will drive the roadmap of new productsPrioritize opportunities to improve digital capabilities and/or customer experiencesProduct ManagementLaunch new products and services to current and existing customersLead the implementation of complex projects with cross functional teams, through ideation, requirements, implementation and change managementMonitor progress against project plans to ensure completion on time and within budgetProactively address issues and/or obstacles in BAU and new product launchesFinancial ManagementFull P&L ownership, track record of achieving and exceeding targetsExplain financial results and forecast future performanceEnsure actions to improve profitability and migrate customers through dataManage risk, and support the evolution of policies, procedures, and controlsPartnership DevelopmentDevelop and nurture existing and new partnerships to maximize value for BMOLead contract negotiations, always looking to maximize opportunities for improvementWork closely and collaborative with key partners, to improve product offering, enhance customer experience, while managing KPIsPartner with internal teams, like marketing, analytics, legal, procurement, compliance and regulations to drive best outcome for customers and the bankQualificationsExperience and KnowledgeUndergraduate degree, MBA from a top tier schoolOver 10 years of experience in retail product management, in banking and/or telecommunications and/or management consulting5-8 years of P&L and financial management acumen5-8 years of partnership development experience5-8 years of payments proficiency5+ years leading cross functional teamsStrong expertise in product management, product strategy and project deliverySolid track r

📌 Director - Money Movement, Everyday Banking Products, Canadian Personal Banking (Toronto)
🏢 BMO
📍 Toronto

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