Become a Customer Service Representative with New Charter in Vancouver, BC, where you will provide exceptional support to clients and coordinate service requests. Be integral to delivering top-notch service.This full time role requires you to manage customer inquiries, triage service requests, and ensure timely resolution by contacting the right technicians. Your ability to remain calm under pressure will help build strong relationships with clients, ensuring their needs are met and concerns addressed.Key Responsibilities:Serve as the first point of contact for customer inquiriesTriage service requests and assign technicians effectivelyAdjust schedules based on priority and workflowDeliver calm, professional support during urgent situationsTrack customer communications and issue resolutionsRequirements:Excellent verbal and written communication abilitiesStrong organizational skills for managing prioritiesCustomer-centric mindset with interpersonal skillsEffective critical-thinking and problem-solving capabilitiesComposure in high-pressure situationsSupport client needs while facilitating seamless communication and service resolution at New Charter in Vancouver.

📌 Customer Service Expert In Vancouver
🏢 New Charter Technologies
📍 Vancouver