Drive excellence as a Service Manager at a leading dealership in Cambridge, Ontario. We're looking for a high-caliber leader to enhance service delivery and team performance.In this high-profile role, you will manage the complete service department, leading a team dedicated to providing exceptional customer experiences. Your focus on monitoring key performance indicators and optimizing dealership operations will set a standard of excellence. As a leader, you'll implement strategies that foster team accountability while ensuring efficient workflows across departments.Key Responsibilities:Lead daily operations of the service departmentMentor advisors and technicians on best practicesTrack key metrics for service quality and shop productivityDevelop customer retention and conflict resolution strategiesSupervise warranty processes and maintain complianceRequirements:Solid background as Service Manager or related roleLeadership skills with a focus on team motivationComprehensive understanding of service operations and KPIsEffective communication, especially in high-stress scenariosExperience with DMS systems like DealertrackShowcase your experience in leading, optimizing, and maximizing profitability at our Cambridge dealership.

📌 Experienced Service Manager Wanted (Cambridge)
🏢 CarGuys
📍 Cambridge