Join Onterris as a Technical Support Analyst, contributing to meaningful environmental solutions through IT. You'll ensure effective support for users, fostering a culture of progress and responsiveness.As an IT Analyst, you will be integral to the Enterprise Technology team, resolving issues, managing user accounts, and providing expert troubleshooting. With a focus on customer support and teamwork, your role is pivotal in guiding employees through technical challenges.Key Responsibilities:Serve as first contact for technical support requestsLiaise between IT and users for explicit communicationDocument and resolve issues in a systematic mannerConduct installations of desktop and mobile technologiesMaintain compliance with ITIL and company policiesRequirements:High school diploma or equivalent1-2 years of technical support experienceStrong verbal and written communication skillsCore knowledge in IT concepts and networkingExperience with ticketing systems and problem managementElevate your career while addressing technology needs and sustainability goals within Onterris.

📌 Technical Support Analyst At Onterris (Clarington)
🏢 LE044 Onterris Canada
📍 Clarington