Overview

Join our dynamic healthcare team as a Clinic Administrator / Receptionist, where your energy and organizational skills will be at the heart of delivering exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring smooth clinic operations while providing friendly, professional support. Your proactive approach will help foster a welcoming environment and streamline daily administrative functions, making a meaningful difference in patient care.

Duties

- Greet patients and visitors warmly, creating a positive first impression and guiding them through check-in procedures
- Manage phone systems to handle appointment scheduling, inquiries, and patient communications efficiently
- Maintain accurate electronic medical records using Jane app, ensuring confidentiality and compliance
- Schedule appointments, confirm patient details, and coordinate with clinical staff to optimize daily workflow
- Handle administrative tasks such as verifying insurance information, processing payments, and managing billing documentation
- Support clinical staff by preparing patient charts, updating medical histories with correct medical terminology, and organizing documentation
- Oversee front desk operations including managing office supplies,



maintaining cleanliness, and ensuring the reception area is welcoming and organized

Qualifications

- Proven experience as a physio clinic receptionist or in a medical office setting with strong familiarity with electronic medical records systems such as Jane or Universal
- Knowledge of insurance billing and payment processing accurately and communicate with patients and staff
- Prior experience working with dental or medical office software platforms and multi-line phone systems
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Strong communication skills to interact effectively with patients, team members, and external providers
- Office experience that demonstrates professionalism, attention to detail, and confidentiality in handling sensitive information

Join us in making healthcare accessible and effective! We value energetic professionals who are eager to contribute their administrative expertise while fostering a caring environment for our patients. All positions are paid roles committed to supporting your growth within our healthcare community. Pay: $17.60-$21.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person

📌 Clinic Administrator / Receptionist (Brampton)
🏢 Rapid Rehab
📍 Brampton