About Sengira Health Technology Inc.

Sengira Health Technology Inc. is a healthcare technology company reimagining independent living through intelligent, privacy-first home monitoring solutions. Our Home Intelligence Platform uses AI and connected technology to understand daily routines, identify meaningful changes, detect potential safety risks, and provide actionable insights to support individuals, families, and caregivers.

Built around independence, dignity, safety, and privacy, Sengira is working toward a future where intelligent technology enables people to live safely and independently at home for longer.

Role Overview

Sengira is seeking a Registered Nurse to provide clinical expertise across care operations, care coordination, client and caregiver engagement, clinical product development, digital marketing, community outreach, and business development.

Working closely with Sengira’s leadership and technical teams, the Registered Nurse will support the clinical operations behind Sengira’s platform and services. This includes coordinating client care, supporting medication management and reminders, optimizing cognitive exercises and other clinical resources, managing caregiver escalations, contributing to the Care Shop, and maintaining ongoing communication with clients and caregivers.

The Registered Nurse will also bring an evidence-based clinical perspective to Sengira’s marketing, educational resources, community engagement, and product development initiatives to ensure services remain patient-centred, clinically relevant, accessible, and responsive to the needs of clients and caregivers.

Key Responsibilities

Clinical Operations

- Care Operations & Clinical Oversight: Support the back-end clinical operations of Sengira’s website and digital platform, including client workflows, clinical processes, documentation, follow-up activities, care resources, and other operational activities required to support effective service delivery.
- Care Coordination: Coordinate aspects of client care by identifying client and caregiver needs, facilitating appropriate services and resources, supporting communication among relevant members of the care team, tracking follow-up needs, and helping clients and caregivers navigate their care journey.
- Caregiver Escalation Management: Manage and respond to caregiver and client escalations by reviewing concerns, determining appropriate follow-up, communicating with clients and caregivers, and facilitating timely escalation to the appropriate healthcare professional or service when required. Document escalations, actions, and outcomes to support continuity of care and client safety.
- Quality Improvement & Safety: Identify clinical, client-safety, usability, and workflow considerations and contribute recommendations to improve the quality, safety, efficiency, and client experience of Sengira’s services.
- Cross-Functional Collaboration: Collaborate with Sengira’s leadership, technology, marketing, and business teams to ensure clinical, client, and caregiver perspectives are incorporated into product development, operations, marketing, and organizational decision-making.

Client Relations

- Client Follow-Up & Feedback: Coordinate follow-up through phone calls, emails, secure messages, surveys, virtual check-ins, and in-person conversations.



Collect and document client and caregiver feedback and translate insights into recommendations for improving Sengira’s services, platform, and care experience.
- Client & Caregiver Communication: Serve as a clinical point of contact for appropriate client and caregiver questions, provide clear health-related information within the RN’s scope, and facilitate additional assessment, escalation, or referral when required.
- Client Care & Check-Ins: Conduct ongoing client and caregiver check-ins through secure messaging, email, telephone calls, virtual appointments, surveys, and in-person interactions to understand changing needs, experiences, concerns, and progress.

Marketing

- Clinical Content & Digital Marketing: Develop, review, and optimize healthcare-focused marketing and educational materials, including Sengira’s brochure, website content, presentations, educational resources, promotional materials, and marketing campaigns to ensure information is clinically accurate, transparent, accessible, and aligned with Sengira’s brand.
- Social Media & Digital Engagement: Support Sengira’s presence across LinkedIn, Instagram, Facebook, and other social media platforms by developing and reviewing content, identifying relevant healthcare topics, sharing evidence-based health information, promoting company initiatives and events, and engaging healthcare and caregiver audiences.
- Marketing & Growth Opportunities: Research and identify new marketing, promotional, partnership, sponsorship, community engagement, and outreach opportunities that can increase Sengira’s visibility and connect the organization with potential clients, caregivers, healthcare professionals, community organizations, and strategic partners.

Care Operations

- Medication Reconciliation & Medication Support: Conduct medication reconciliation within the RN’s scope and Sengira’s established clinical processes by reviewing and maintaining accurate client medication information, identifying discrepancies requiring clarification, and supporting appropriate follow-up. Work with clients, caregivers, and the Sengira team to optimize medication reminder features and workflows to improve usability, adherence support, and the overall client experience.
- Clinical Cognitive Exercises: Review, add, develop, and optimize clinically appropriate cognitive exercises and activities available through Sengira’s platform. Use evidence-based research and client feedback to support resources relevant to cognitive stimulation, engagement, and healthy aging while ensuring content is appropriate for the populations Sengira serves.
- Clinical Product & Platform Optimization: Provide a frontline nursing perspective to the development and continuous improvement of Sengira’s digital health platform, including clinical features, client and caregiver workflows, medication reminders, cognitive activities, educational resources, and other care-support tools.
- Care Shop Management: Support the management and ongoing development of Sengira’s Care Shop, including researching and reviewing potential products and resources,



assessing their relevance to client and caregiver needs, maintaining accurate product information, and identifying opportunities to improve the Care Shop experience.
- Community Engagement & Evidence-Based Content: Contribute to Sengira’s community engagement blog and educational resources by conducting evidence-based research and identifying credible articles, research findings, health facts, books, tools, and educational resources relevant to the populations Sengira serves. Translate findings into accessible and engaging content for clients, caregivers, families, and the broader community.

Community Outreach

- Funding & Grant Applications: Identify relevant grants, funding programs, competitions, accelerators, and other funding opportunities for Sengira. Assist with researching eligibility requirements, gathering supporting information, and developing funding applications, proposals, and supporting materials.
- Community Outreach & Industry Engagement: Represent Sengira at healthcare conferences, workshops, networking events, community care events, and industry opportunities to promote Sengira’s services, build relationships with healthcare and community stakeholders, engage potential clients and caregivers, and identify partnership and growth opportunities.
- Research & Environmental Scanning: Conduct targeted research on clinical best practices, aging and caregiver needs, healthcare trends, digital health innovations, market opportunities, patient safety, and relevant healthcare standards to inform clinical, product, marketing, and operational decisions.

Qualifications

- Registered Nurse (RN) in good standing with the applicable regulatory body.
- Bachelor of Science in Nursing (BScN) or equivalent nursing degree preferred.
- Current or previous direct patient-care experience.
- Strong understanding of clinical workflows, medication reconciliation, care coordination, patient education, caregiver support, and healthcare operations.
- Ability to appropriately assess, communicate, document, follow up on, and escalate client and caregiver concerns.
- Strong written and verbal communication skills with the ability to translate complex clinical and scientific information into accessible information for clients, caregivers, and non-clinical audiences.
- Strong evidence-based research skills and ability to evaluate healthcare information and educational resources.
- Interest in digital health, healthcare technology, entrepreneurship, digital marketing, business development, healthy aging, or healthcare innovation.
- Comfortable communicating with clients and caregivers through phone, email, secure messaging, surveys, virtual platforms, and in-person interactions.
- Comfortable using or learning LinkedIn, Instagram, Facebook, and other social media platforms for professional communication and community engagement.
- Strong organizational, research, and written communication skills to support clinical operations, funding applications, marketing initiatives, and business development activities.
- Ability to work independently, identify opportunities for improvement, and take initiative within a fast-paced startup environment.
- Experience with digital health, medication management, care coordination, geriatric care, cognitive health, grant writing, digital marketing, quality improvement, project management, or healthcare technology is considered an asset.

📌 Clinical Nurse Specialist (Toronto)
🏢 Sengira Health Technology
📍 Toronto