Join Miratech as a Cloud CX Training Specialist, focusing on impactful enterprise training initiatives. Deliver engaging, scenario-driven training to enhance user performance.

In this role, you'll support a significant migration program by providing structured, real-world training experiences. Your interaction with Subject Matter Experts will be essential to develop effective agendas that ensure participant readiness and engagement.

Key Responsibilities: • Lead hands-on training sessions for Genesys Cloud CX • Facilitate interactive training for diverse business units • Collaborate with Subject Matter Experts for content adaptation • Validate training setup and environment for sessions • Track training attendance and assess completion rates

Requirements: • 3+ years of experience in enterprise software training • Proven expertise in scenario-based training techniques • Development experience with SCORM/LMS content • Robust organization and stakeholder management skills • Excellent facilitation and adaptable communication abilities

Become an integral part of Miratech's mission to drive effective training and user success in a dynamic global environment.

📌 Cloud CX Training Specialist at Miratech (Montreal)
🏢 Miratech
📍 Montreal