Elevate your career with MCI as a Bilingual Customer Support Representative, providing exceptional service in both English and French. This remote position allows you to connect with customers from anywhere in Canada.MCI seeks driven candidates who are fluent in both English and French for its supportive customer service team. You will manage customer interactions, helping with billing and general inquiries, while ensuring records are meticulously maintained. Achieving performance goals is key, and your contributions will enhance overall client satisfaction.Key Responsibilities:Manage inbound and outbound calls in both languagesAssist with customer billing and account adjustmentsAccurately record customer interactions and issuesForward complex problems to the relevant departmentStrive to meet daily and monthly performance goalsRequirements:Must be at least 18 years oldBilingual fluency in English and French is a mustGED or high school diploma requiredProficient interpersonal skillsPrevious experience in bilingual customer support is preferredLeverage your language capabilities and passion for service by joining MCI's team!

📌 Bilingual Customer Support Representative (Moncton)
🏢 MCI
📍 Moncton