North-Tech Stone and CeramicsWe're hiring — come join our team!Inside Sales RepresentativeLocation: 1369 Hammond St, North Bay, ONJob Type: Full-TimeReports To: Robert Cheaney, OwnerCompensation: $22/hour to start + commission after 3-month probation (see below)About UsFor 35 years, North-Tech Stone and Ceramics has been the trusted name in flooring for our community. We're a locally owned business that's built our reputation on quality products, honest advice, and standing behind our work - something the big box stores can't match. We specialize in tile, with a robust selection of Canadian hardwood, luxury vinyl plank (LVP), and carpet.The RoleWe're looking for an Inside Sales Representative to help customers find the right flooring for their homes and businesses. We have an amazing team already in place and we're looking for just one more great person to join us. 2-5 years of sales experience is preferred, but we'll make an exception for the right person - if you've got the drive and the sales instincts, we want to hear from you. You'll work the showroom floor, handle inbound calls and walk-in, quote jobs, and guide customers from first visit to signed order. This isn't cold-calling - it's consultative selling to people who are already motivated to buy.What You'll DoGreet and assist walk-in customers and phone/online inquiriesUnderstand customer needs (budget, style, room type, timeline) and recommend the right productsPrepare accurate quotes and estimates,



including material and installation costsFollow up on open quotes and leads to close salesCoordinate with installation crews and schedule measurements/installsVisit customer homes/job sites to take measurements and check on jobs in progressMaintain product knowledge across flooring types (tile, Canadian hardwood, LVP, carpet)Process orders, handle paperwork, and keep the CRM/point-of-sale system up to dateBuild relationships with repeat customers, contractors, and designersHelp maintain showroom displays and sample organizationWhat We're Looking For2-5 years of sales experience preferred (flooring, home improvement, or retail a plus) - but we're open to the right person regardless of years on paperStrong communication and closing skills - comfortable asking for the saleAbility to read a room and quote a floor plan or measurement sheetComfortable with basic math (square footage, material calculations)Experience with CRM or POS software a plusReliable, organized, and detail-oriented - quotes need to be accurateValid driver's license required (for job site measurements and checking on active jobs)Neat, professional appearance expectedA good eye for design and color coordination - helping customers match flooring to their spaceA team player who works well with installers, warehouse staff, and managementCompensation & Benefits$22/hour to start, plus commission on closed sales as outlined in our Commission Statement (commission begins after a 3-month probationary period)Employee discount available on flooring productsA positive, supportive work environment and the chance to join a great teamScheduleFull-time, Monday to Friday, 8:00 AM - 5:00 PM. No weekends. Store is closed between Christmas and New Year's.North-Tech Stone and Ceramics is an equal opportunity employer.1369 Hammond St, North Bay, ON

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