Innovate banking at EQ as the Director of Direct-to-Consumer Banking. Oversee reverse mortgage services while leading strategic growth and fostering an exceptional customer experience.In this hybrid role, you'll report to the VP, Decumulation and ensure the D2C channel operates seamlessly. Your work will encompass strategy development, team leadership, and the enhancement of customer acquisition and retention efforts across multiple departments.Key Responsibilities:Direct strategy and operations for reverse mortgage offeringsManage marketing outreach and conversion initiativesCollaborate with cross-functional teams for superior performanceAnalyze growth metrics and optimize profitabilityStrengthen customer relationships and experienceRequirements:Significant experience in banking or FinTech leadershipExpertise in marketing, customer experience, and operational strategiesSolid understanding of reverse mortgage frameworksProven track record of driving growth in financial servicesExceptional communication and leadership skillsJoin a team dedicated to advancing how Canadians experience banking at EQ Bank.

📌 Director Of Direct-To-Consumer Banking At Eq (Toronto)
🏢 EQ Bank
📍 Toronto