Description & RequirementsSmurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.Job Opportunity: As Business Resource Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.How You Will Impact Smurfit WestrockServe as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer serviceCreate project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customerEnsure the needs of national accounts are met while aligning to meet business objectivesAssist with budget development and management cross-functionally with Sales and Financial ManagersDevelop understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing linesManage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing valueComplete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's)Review Prospect Plans with appropriate Corporate Account personnel on a regular basisPartner with production, manufacturing,



and national account team to ensure customer needs are properly communicatedWhat You Need To SucceedBachelor's degree2 to 3 years of experience in box corrugated/converting industry5+ years of related experience in sales, project management, and/or technical trainingPossess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industryProven experience with packaging systemsDemonstrated sales competence and business acumenAbility to provide clarity to complex problems and develop long-term solutionsAbility to manage multiple accounts and deadlines and interact effectively with people from varying functions and levelsPossess effective leadership qualities and insightful business judgmentExcellent computer skills including Word, Excel and PowerPointExcellent written and verbal communication skillsChampion of and adapter to changeEffective problem-solving and decision-making skillsPossess safety mindsetAs part of our commitment to accessibility for all people with disabilities, we will, upon request from the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please let us know your needs and we will consult with you to ensure suitable accommodation is provided.Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionHuman ResourcesIndustriesPackaging and Containers Manufacturing

📌 Business Resource Manager (Sales) (Clarington)
🏢 WestRock
📍 Clarington