DescriptionAt ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp. Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S., and a growing international footprint.Department: RetailEmployment Type: Permanent - Full TimeLocation: Kildare VillageCompensation: €43,000 - €470,000 / yearDescriptionAt ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp. Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S., and a growing international footprint.Our award-winning products and treatments blend nature's finest botanicals with advanced scientific innovation, delivering high-touch luxury experiences that are thoughtfully tailored to each individual. We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.As an Assistant Business Manager, you will play a key role in supporting the Business Manager to drive commercial success, lead the team, and deliver exceptional client experiences. Acting as a role model in-store, you will combine strong sales performance with coaching, operational excellence, and a passion for the ELEMIS brand.What You Will DoSupport business performancePartner with the Business Manager to drive sales, treatments, and overall store performanceSupport the delivery of KPIs including sales targets, ATV, and client retentionAnalyse performance trends and contribute ideas to maximise opportunities for growthLead by example through strong personal sales and client engagementLead and develop the teamSupport in coaching and motivating the team to deliver exceptional service and resultsCarry out regular in-store coaching to elevate selling skills and product knowledgeAssist with 1:1s, feedback conversations,



and development plansHelp foster a positive, inclusive, and high-performing team cultureStep up to lead the team in the Business Manager's absenceDeliver Exceptional Client And Treatment ExperiencesProvide personalised consultations and skincare adviceSupport the team to deliver best-in-class treatment experiences aligned to luxury standardsChampion a seamless client journey from consultation through to follow-upBuild loyal client relationships through solid clienteling and repeat engagementBuild client and partner relationshipsSupport the execution of in-store events and brand activationsStrengthen relationships with Flagship stakeholders and colleaguesAct as a brand ambassador, representing ELEMIS with professionalism and passionContribute to initiatives that grow the client base and enhance brand visibilityDrive store and operational excellenceMaintain exceptional standards of merchandising, hygiene, and presentationSupport stock management, stock takes, and accurate product handlingEnsure compliance with brand standards and Flagship Partner expectationsAssist in rota planning and day-to-day operational organisationWork sustainably and responsiblySupport the delivery of ELEMIS sustainability commitments in daily operationsEncourage mindful practices that reduce waste and environmental impactWho You AreExperienced in a client-focused environment,



target driven environmentA strong seller with a passion for delivering resultsEmerging leader with the confidence to coach and support othersCommercially aware with an understanding of KPIs and performance driversSkilled at building meaningful client relationshipsA confident communicator with excellent interpersonal skillsWell-organised with the ability to balance priorities in a fast-paced environmentA collaborative team player who values inclusivity and diverse perspectivesWhat We OfferGenerous staff discount on ELEMIS products and spa treatments, plus L'OCCITANE Group brandsEnhanced parental leave policiesIncome Protection and Life Assurance27 days holiday plus your birthday offCompany pension schemeEmployee Assistance ProgrammeCycle to Work Scheme, Season Ticket Loan, and service awardsStructured training in product knowledge, consultation skills, and leadership developmentOngoing career progression opportunitiesA supportive, inclusive environment where you can grow and succeedThe opportunity to develop your leadership capability and make a visible impactOur People CommitmentsJustice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.

📌 Assistant Business Manager (Edmonton)
🏢 Elemis
📍 Edmonton