Transform customer service strategies at AXA Partners as a Senior Operations Manager. Your leadership will span across Roadside, Home, and Legal operations to foster exceptional client interactions.This strategic role demands a proven leader to develop the business plan and budget, ensuring alignment with AXA's overarching goals. You will champion innovation, oversee process efficiencies, and enhance collaboration across departments to achieve top-tier service delivery.Key Responsibilities:Manage annual business plans and budgets for operationsLead initiatives aimed at improving service productivityDevelop client relationships and assess current business opportunitiesEnsure compliance with outsourcing contracts and performance standardsCreate motivational environments that drive team performanceRequirements:Bachelor's degree in business or related field8 years management experience required10+ years in the Roadside industry preferredBilingual French/English for cross-border collaborationExperience in coaching and developing teams essentialShape the future of customer care with your operational expertise at AXA Partners.

📌 Strategic Operations Manager At Axa Partners (Montreal)
🏢 AXA Group
📍 Montreal