Become a key player at Clearbridge as a Customer-Focused Technology Consultant based in Calgary. Your expertise will be critical in addressing technical issues while strengthening client relationships.This permanent, full-time position involves direct engagement with customers to resolve complex issues and suggest improvements. You own every ticket end to end, embodying a proactive and consultative approach. This role combines technical problem-solving skills with effective communication to deliver tailored solutions for client needs.Key Responsibilities:Travel to customer locations for hands-on technical supportOwn ticket resolution from opening to closureBuild robust client rapport through effective communicationTranslate technical situations into actionable guidanceMonitor recurring issues and recommend proactive measuresRequirements:Strong mindset for customer service and problem-solvingAbility to troubleshoot and understand technical systemsEffective communicator in various formatsMust possess a valid driver's licenseFlexibility for on-call dutiesEnhance client operations and relationships at Clearbridge by leveraging your technical aptitude and interpersonal skills.

📌 Customer-Focused Technology Consultant (Calgary)
🏢 Clearbridge
📍 Calgary