TD Canada Trust is seeking a Manager Customer Experience to lead a frontline team, ensuring a memorable customer journey and strong adherence to banking policies. You will mentor staff, manage schedules, and collaborate with One TD partners to tailor solutions for customers.
The role emphasizes coaching on conversation strategies, resolving escalations, and maintaining a positive, equitable branch workplace while driving performance and compliance.
📌 Customer Experience Manager II – Banking Leader (Winnipeg)
🏢 TD
📍 Winnipeg