Purchasing & Customer Service Coordinator (Montreal)

Purchasing & Customer Service Coordinator (Montreal)

25 Sep
|
Cryopak
|
Montreal

25 Sep

Cryopak

Montreal

Cryopak is seeking a results‐driven Supply Chain & Procurement professional with strong experience in purchasing, inventory management, supplier negotiation, transportation coordination, and production support. This role requires a detail‐oriented individual with advanced Excel skills to support inventory analysis, KPI tracking, cost control, and freight optimization. The ideal candidate is proactive, collaborative, and committed to maintaining material availability, reducing supply risk, and driving continuous improvement alongside planning, production, quality, finance, and logistics teams.Core Responsibilities & AchievementsPrepare, issue, and manage purchase orders (POs) for raw materials, equipment, and services across multiple locations, ensuring alignment with approved pricing and sourcing strategies.Maintain appropriate min/max inventory levels to support smooth production while avoiding excess or slow‐moving stock.Track open POs weekly, confirm shipment schedules, resolve delays, and coordinate with suppliers and logistics partners to secure on‐time deliveries.Support freight and transportation optimization by comparing carriers, routes, and overall logistics costs.Benchmark, evaluate, and negotiate with suppliers to achieve competitive pricing and high‐quality performance.Implement sourcing strategies to reduce single‐source dependency and strengthen supply chain resilience.Collaborate closely with production planners, plant managers, and maintenance teams to ensure materials are available in line with production schedules.Track procurement and planning KPIs using advanced Excel reporting and dashboards.Analyze inventory data and provide actionable insights, including slow‐moving and at‐risk inventory reporting.Identify cost‐saving opportunities through supplier negotiations, alternate sourcing,



and process or logistics improvements.Work with Sales and project teams to assess material and transportation costs for recent products and maintain updated costing documents.Partner with Quality and suppliers to address non‐conformities and implement corrective actions.Maintain accurate supplier records, pricing updates, and ERP master data to ensure reliable reporting.Collaborate with Accounting to support accurate invoicing, cost validation, and payment processing.Stay informed on market trends, logistics best practices, and new technologies to drive continuous improvement.Key SkillsProcurement & Strategic SourcingInventory Management (Min/Max, safety stock, slow‐moving analysis)Transportation & Freight OptimizationLogistics & Material Flow CoordinationAdvanced Excel Analysis (pivot tables, VLOOKUP/XLOOKUP, KPIs, dashboards)ERP Systems & Master DataSupplier Negotiation & Relationship ManagementCost Analysis, Cost Reduction & Budget ControlKPI Development & Performance TrackingProduction & Materials Planning SupportQuality & Compliance CollaborationStrong Organisational, Analytical, and Problem‐Solving SkillsCross‐Functional Communication & CollaborationQualificationsBachelor's degree in business, supply chain management, or a related field3–5 years of purchasing experience in a manufacturing environmentStrong proficiency in Microsoft Office, including advanced ExcelAbility to reach full effectiveness within six monthsAdditional RequirementsWillingness to travel up to 10%Primary work location: Montreal, QCProvide supply chain and procurement support for Cryopak sites in Canada, the U.S., and FranceBilingual French and English (English proficiency is required, as approximately 75% of the workday involves speaking and negotiating with Western Canada‐based suppliers and participating in daily meetings with peers)

📌 Purchasing & Customer Service Coordinator (Montreal)
🏢 Cryopak
📍 Montreal

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