About Newcom Media Inc.Newcom Media Inc. is one of Canada's leading B2B publishers and event producers serving the dental, fashion, financial, insurance, meetings & incentives travel, supply chain, trucking, and waste management sectors. A family owned and operated business, the company's motto is, "We serve our customers best by putting our readers first." Headquartered in Toronto, Newcom has operations in Quebec and the U.S.We are currently seeking a bilingual Education Coordinator for our continuing education brands. The Education Coordinator will join a growing team of education and media professionals and report to the Director, CE Corner. The successful candidate will support the daily operations of Newcom's continuing education platforms, including learner support, accreditation submissions, learning management system (LMS) administration, and the maintenance of support resources and internal procedures.This role is open to candidates located in Ontario, Quebec, or British Columbia.Position Status: Existing vacancySalary: $55,000 – $60,000What We Offer3 weeks of paid vacation in your first yearAll statutory holidaysExtra half-day off before most long weekendsGroup RRSP program matching up to 5% of your annual salaryComprehensive health and wellness benefits,
including:Up to $500/year for paramedical practitionersLife insurance coverage equal to your annual salaryUp to 90% coverage for basic and preventive dental$250 vision care every two yearsAccess to a full Employee Assistance ProgramOpportunities for industry travel, networking, and professional growthResponsibilitiesServe as a first point of contact for user help requests through our ticketing systemSupport administrative duties with CE Corner's learning platforms, including user management, enrollments, reporting, and course setupRespond to user support inquiries, escalating issues as neededAssist with the application process for continuing education (CE) credits with a variety of governing bodies across CanadaUpdate and refresh knowledge base articles, FAQs, and support resources for Newcom's learning platformsMaintain and update operational documentation and internal proceduresOther duties as assignedDesired Experience & QualificationsMinimum of 2 years of professional work experience.Experience working as an administrator within a learning management system or similar systemStrong research, interpersonal and organizational skillsAbility to write succinctly and tailor language for different audiencesDemonstrable experience working in a client-facing roleExperience filling out detailed professional forms such as grant applications, accreditation applications, and compliance paperwork is an asset.Financial industry experience is an assetPreference will be given to candidates with the ability to speak business-level FrenchNewcom is an equal chance employer. We value diversity and are committed to building a team that reflects a wide range of backgrounds, perspectives, and skills
📌 Education Coordinator (Vancouver)
🏢 AMP
📍 Vancouver