Customer Service Representative

Target Speciality Products (TSP) is leading North Amercian Distributor serving the Professional Turf and Pest Management industries. We proudly support a wide range of sectors including: Pest Management Professionals (PMPs), golf course management, lawn care operators, muncipalities and sports turf. with a network of 100+ experienced sales representatives across Canada and the US and more then 45 conveniently located branch locations, we are committed to delivering top-tier products, solutions and support tailored to the uniqur needs of out customers. Our strategic focus to build the largest local presence in Canada ensures fast, reliable service and a deep understanding of regional challenges.

We currently operate warehouse facilities in BC, AB, QC and ON positioning us to provide timely distribution and support across the country.

Address: Address: 3325 N. Service Road, Units 104 & 105 Burlington, ON L7N 3G2

Salary: $20-$21/Hr.

Work hours: 8 am - 4pm EST The duties and responsibilities of the Customer Service Representative include, but are not limited to, the following:

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

Receiving and placing customer service telephone calls, completing web forms and responding to emails

Entering and processing orders for new and existing customers

Investigating issues and resolving customer complaints

Updating and managing customer databases

Providing an outstanding customer experience to all customers

Available to work as required based on customer needs

Requirements

At least one year’s experience in a Customer service role is a tremendous asset

Proficient with Google platform (Gmail, and other applicable computer programs)

Bilingual English/French an asset

High school diploma – College preferred





Persuasive communication skills and lots of personality!

Sales oriented, has the ability to identify sales opportunities within a service environment

Energetic, positive and self motivated

Naturally empathetic, with the ability to build a strong rapport

Excellent communication and listening skills - both verbal and written

Professional demeanor, stellar phone etiquette

Able to perform successfully in a high paced, results-oriented environment

Ability to build relationships and communicate with a broad range of people

Well organized, energetic and reliable

Ability to work independently in a busy environment

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Benefits

You are paid during your training!

Great benefits - Medical, Dental, and Vision

Employer-matched RRSP program up to 3.5% of your base salary per year

Paid sick and vacation days

Short and long-term disability

Life Insurance

Competitive compensation

Target Specialty Products is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Target Specialty Products is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions.

Target Specialty

Products is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Applicants must be currently authorized to work in Canada. Please note that Target Specialty Products does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, or assistance with work permit renewals.

Pay: $41,000.00-$44,000.00 per year

📌 Customer Service Representative (Burlington)
🏢 Target Specialty Products
📍 Burlington