Elevate your career as a Customer Support Representative with Wolters Kluwer in Toronto. This hybrid role involves two days in-office and three days of remote work.

Your focus will be on delivering high-quality customer service and maintaining efficient communication channels. With 1-3 years of relevant experience, you will manage customer inquiries, process orders, and build robust relationships through your expertise in product knowledge and client satisfaction.

Key Responsibilities: • Handle all incoming customer contacts effectively • Answer queries regarding product offerings and promotions • Process customer orders and manage account updates • Keep accurate logs of customer interactions and sales • Support special projects as assigned by management

Requirements: • College or university degree or equivalent experience • 1-3 years in customer service, sales, or telemarketing • Must be bilingual in French and English • Proficiency with Microsoft Office and CRM tools • Strong communication and organizational abilities

Contribute to client satisfaction and service quality with Wolters Kluwer in this engaging customer support role.

📌 Customer Support Representative in Toronto (Winnipeg)
🏢 Wolters Kluwer
📍 Winnipeg