Become a key player in Air Liquide Canada by supervising their Customer Experience Center. This leadership position requires a focus on team empowerment and excellent customer service delivery.In this role, you will coach and lead a dedicated team of Customer Experience Representatives. Your leadership will be crucial for resolving complex customer challenges and enhancing operational efficiency while driving profitable sales growth within the organization.Key Responsibilities:Lead and evaluate Customer Experience Representatives' performanceOversee daily activities and improve customer inquiry resolutionact as the primary contact for customer escalationsSupport sales processes and manage pricing strategiesConduct sales analysis to inform team strategyRequirements:Bachelor's degree in Business or relevant field5-7 years of supervisory experience in customer serviceExperience with PowerBI, SAP, and Salesforce systemsStrong communication and relationship-building skillsExperience with industrial products preferredEmpower your team and enhance the customer experience in Air Liquide's agile environment.

📌 Lead Customer Experience At Air Liquide Canada (Edmonton)
🏢 Air Liquide
📍 Edmonton