Step into the role of Customer Service Coordinator with Dynacast Peterborough, where your communication skills will enhance customer relationships and order fulfillment. This full-time position requires attention to detail and proactive issue resolution.In this role, you will be responsible for managing customer orders and addressing any issues that arise, ensuring compliance with quality standards and customer specifications. Your capacity to collaborate across departments will help smooth communication and expedite problem resolution. Building strong customer relationships will be a key focus of your work.Key Responsibilities:Serve as the customer's main point of contact for inquiriesGuarantee that orders meet minimum standards and expectationsHandle escalated issues with urgency and careFacilitate communication regarding order and shipment delaysAdjust schedules to align with customer needsRequirements:Robust customer service orientationAbove-average communication and analytical skillsProficiency in Microsoft Office and MRP softwareTeam player with effective conflict resolution skillsHighly self-motivated and organizedYour role will be key in ensuring exceptional service and satisfaction for Dynacast customers.

📌 Customer Service Coordinator At Dynacast (Madawaska Valley)
🏢 Dynacast International
📍 Madawaska Valley