Career Opportunities with E.B. Horsman & SonHelping our communities thrive.Are you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we're committed to a workplace where everyone belongs. If you're qualified, we'd like to hear from you.What we offerBirthday offHealth, dental, and employee assistance program benefitsAnnual profit-sharingEmployee share ownership program (ESOP)RRSP matching after 1 year of employmentAccess to EBH University for personal & professional growthLocated at 527E Mackenzie Ave S. Williams Lake, BC, V2G 1C8, this full time permanent position.Why this role mattersThe Customer Service - Counter Sales acts as the primary point of contact for incoming branch customers. They will be responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions. Duties could also include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.What to expect in the roleAttention to detail. You will be required to work in the warehouse reviewing stock, assembling orders and shipping/receiving.Customer service orientated.



Providing excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations and sales.Multi-task individual. This role will require you to juggle through a number of client request and being able to meet competing timelines.Communicator. Communication is essential for this role, both verbally and written with our customers and while working with your colleagues.Highly organized. Being organized is key due to the high volume of customer requests that will require you to adjust and work through interruptions.Comfortable with technology. This role requires using the phone and computer to assist customer and using our internal systems.Warehouse Responsibilities: Duties may include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.3+ years of customer service experience is an asset2+ years of electrical/lighting industry experience is an assetPrevious experience in warehouse operations including shipping/receiving is an assetIntermediate computer skills with proficiency in MS Office & the ability to learn new software programsBasic mathematical skillsWide range of expertise in the products and services provided by E.B. Horsman & Son is an assetAbility to be inclusive, collaborative, and respectfulHigh school completionOur Core Values: Celebrating the Past, Empowering the FutureTeamwork l Integrity l Continuous Improvement l Resilience l EmpoweredCompensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.

📌 Customer Service - Counter Sales (Canada)
🏢 E.B. Horsman & Son
📍 Canada