Select how often (in days) to receive an alert:Business AnalystReq ID:28637Vacancy Type: Temporary (Up to December 31, 2027)Number of Positions:1Closing Date:09/29/2026Job SummaryThis position will report directly to the Technical Services Manager and support the following units: Surveys and Inspections, Road Occupancy Permits, Contract Compliance, Permit Administration Services, Storm Locate Process, and Geotechnical and Material Testing Contracts.The Business Analyst will use project management methodologies and data analytics to assess legislative/regulatory and municipal requirement impacts to processes, determine technical requirements, and deliver data-driven recommendations. These projects include (but are not limited to) business process development and improvement, systems integrations, financial analysis, agreement/contract negotiation support,and by-law updates.Duties and ResponsibilitiesThe Business Analyst will report to the Manager of Technical Services and will:Analyze the impact that legislative/regulatory and municipal requirement changes have to Technical Services operations and deliver projects to mitigate risks and ensure complianceCoordinate bylaw updates, project activities, liaise with stakeholders, and monitor project progress to ensure timely and effective deliveryDevelop and maintain project timelines, milestones, and deliverables for process improvements, Standard Operating Procedures, Technical Services Knowledge Base, Municipal Consent Requirements, etc.Assist in the creation and maintenance of project documentation, including project charters, scope/requirement documents, and various agreements (Municipal Access Agreements, Dedicated Locator Agreements, etc.)Understand and apply principles and practices related to cash handling procedures and financial analysis to processesWrite corporate reports to the Leadership Team and Committees of Council that impact Technical ServicesMonitor project progress and performance, identifying potential issues or areas for improvementCoordinate regular project status updates and communication with stakeholders, including presentations, reports,
and project updatesContribute to the development and management of budgets and resources under the Technical Services CostCentresPerform other duties as assignedSkills and QualificationsUniversity degree in the areas of Business, Commerce, Public Administration/Political Science, or equivalent, along with a minimum of three years' experience in direct project coordination supporting the delivery of low to medium complexity projects involving multidisciplinary teamsA solid understanding of project management principles and practices, in line with the Project Management Institute's defined methodology for project delivery processesPossess strong verbal and written communication skills, as well as active listening, negotiation and persuasion, presentation and conflict resolution skillsRelated experience in municipal government, including experience in an operations environment, is preferredKnowledge and understanding of principles and practices related to cash handling procedures and financial analysisSelf-starter with an ability to both work independently, as well as the ability to effectively function in a team environmentKnowledge and understanding of Lean concepts, principles, processes and tools, and extensive experience in conducting Lean reviews and implementing Lean recommendationsExperience in carrying out primary and secondary research and data collection, and have excellent computerDemonstrated competency with re-engineering of business processes, benchmarking and performance metricsis an assetPossession of a Project Management certification (e.G., PMP) is an asset1-2 years of team lead or mentorship experience is a plusHourly Rate/Salary: $ 50.39 - $ 67.18Grade: TFHours of Work: 35Work Location: Mavis Yard: Common BuildingOrganization Unit: T&W/Technical ServicesDepartment/Division/Section: T&W/Transportation&Works Dept, T&W/Works Operations & Mntce Division, Technical ServicesNon-Union/Union:
Non UnionThe City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not usedin selecting final candidates.Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.Equity, Diversity and InclusionThe City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.Learn more about the City's commitment to Equity, Diversity and Inclusion .AccommodationsThe City of Mississauga is an Equal Prospect Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to
[email protected] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
📌 Business Analyst (Mississauga)
🏢 City of Mississauga
📍 Mississauga