Join Vancity as a Member Experience Officer in North Vancouver to deliver exceptional member service. Support in-branch and digital banking for a seamless member experience.This full-time, temporary position involves providing personalized assistance to members, ensuring they effectively utilize our services. You will engage in foundational financial conversations while supporting transactions and account management activities. Candidates should possess a service-oriented mindset along with solid digital skills.Key Responsibilities:Assist with member transactions in-person and via call centeronboard members to Vancity's digital servicesSupport financial product setups and referralsCollect and verify member information for improved engagementConduct essential Account Manager duties as assignedRequirements:High School Diploma; post-secondary education preferable1-2 years in financial services or similar rolesExperience in cash handling and financial transactionsExcellent customer service and relationship management skillsStrong familiarity with digital tools and systemsEnhance member experiences at Vancity with your exceptional service skills and financial knowledge.

📌 Financial Services Member Experience Officer (North Vancouver)
🏢 Vancouver City Savings Credit Union
📍 North Vancouver