Join Our Team as a Dental Administrator at Westbrook Dental Centre!

Are you ready to bring your passion for patient care to a well-established and supportive dental practice? Westbrook Dental Centre is seeking a professional and enthusiastic Dental Administrator to join our team!

About Us:

For over 40 years, Westbrook Dental Centre has proudly cared for patients and families in Southwest Calgary. Conveniently located in Westbrook Mall, our practice is built on long-standing relationships, trust, and a commitment to creating a comfortable and welcoming experience for every patient.

Our team provides comprehensive dental care for patients of all ages, with a strong focus on personalized treatment, clear communication, and long-term oral health. We combine modern dental technology with a gentle, patient-focused approach to help our patients feel informed and at ease throughout their visit.

At Westbrook Dental Centre, we also believe that exceptional patient care starts with a strong and supportive team. We foster a team-oriented environment focused on respect, continued learning, and working together to provide a positive experience for our patients and our community.

Key Responsibilities:

- Greet and check-in patients with professionalism and warmth
- Schedule and confirm appointments
- Process insurance claims and payments and verify coverage as needed
- Handle phone calls, emails, and patient inquiries
- Maintain accurate patient records using Dentrix and MaxAssist software
- Coordinate with clinical staff to ensure a smooth patient flow
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

Schedule:

- Monday & Tuesday: 9:00 AM – 2:30 PM
- Wednesday & Thursday: 1:45 PM – 8:15 PM
- One Saturday per month: 9:00 AM - 4:00 PM
- Enjoy the following Monday off when you work your scheduled Saturday

Benefits of Joining Our Team:





- Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

Requirements:

- Minimum 2-3 years of dental administration experience
- Proficiency with Dentrix software is preferred but willing to train the right individual.
- Proficiency with MaxAssist and managing outstanding treatment
- Strong interpersonal and communication skills
- High attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Team lead experience is an asset
- Clinical background and experience with dental software programs considered an asset
- Fluent in both English and Spanish is considered an asset but not a requirement (written and spoken)

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Let’s create beautiful smiles and make a lasting impact together at Westbrook Dental Centre!

Pay: $25.00-$35.00 per hour

Benefits

- Dental care
- On-site parking

Experience:
- Dental : 1 year (required)

Language:
- fluent English (required)
- fluent Spanish (required)

Work Location: In person

📌 Dental Administrator (Calgary)
🏢 Westbrook Dental Centre
📍 Calgary