About CanadoorCanadoor Garage Doors is one of Ontario's leading garage door service and installation providers. We pride ourselves on craftsmanship, reliability, professionalism, and teamwork. Every role contributes to building a company where people grow, take ownership of their results, and customers are genuinely cared for.Why This Role ExistsThe Lead Garage Door Technician role exists to deliver high-quality residential and commercial service and installations while providing an exceptional customer experience and acting as the Lead Technician for Canadoor's Sudbury field team.This is a senior technical and field leadership role for someone who can work independently, solve problems, confidently guide customers toward the right solutions, support other Technicians, and help maintain Canadoor's standards in the Sudbury market.As the Lead Technician in Sudbury, you'll also act as an important connection between the Sudbury field team and Canadoor's Field Supervisors, communicating issues, identifying concerns, and helping ensure problems are addressed quickly and effectively.Act as the Lead Technician for Canadoor's Sudbury field teamIndependently complete residential and commercial garage door service, repairs, and installationsDiagnose garage door, operator, and related equipment issues and determine appropriate solutionsInstall and service garage doors, openers, springs, cables, hardware, and accessoriesWork with commercial door systems and related equipmentProvide customers with clear options and recommendations based on their needsFollow Canadoor's 5-Star Service & Sales Process on every customer interactionIdentify legitimate sales opportunities and confidently communicate the value of recommended solutionsMeet established technical, customer service, sales, and performance KPIsProvide day-to-day technical guidance and support to Sudbury Technicians and Apprentices when requiredLead by example in workmanship, professionalism, safety, customer service, and accountabilityLiaise with Canadoor's Field Supervisors regarding technical, operational, customer, safety, or team issues that require additional support or escalationProactively communicate field concerns and help identify solutions before issues become larger problemsSupport Field Supervisors in maintaining consistent Canadoor standards across the Sudbury field teamComplete work orders and track time and job information accurately using ServiceTitanMaintain a clean, organized, stocked, and professional company vehicleCommunicate effectively with Dispatch and the office throughout the dayFollow all safety regulations, company policies, and traffic lawsTake ownership of each job from arrival through successful completionWhat You'll DoAct as the Lead Technician for Canadoor's Sudbury field teamIndependently complete residential and commercial garage door service, repairs, and installationsDiagnose garage door, operator, and related equipment issues and determine appropriate solutionsInstall and service garage doors, openers,



springs, cables, hardware, and accessoriesWork with commercial door systems and related equipmentProvide customers with clear options and recommendations based on their needsFollow Canadoor's 5-Star Service & Sales Process on every customer interactionIdentify legitimate sales opportunities and confidently communicate the value of recommended solutionsMeet established technical, customer service, sales, and performance KPIsProvide day-to-day technical guidance and support to Sudbury Technicians and Apprentices when requiredLead by example in workmanship, professionalism, safety, customer service, and accountabilityLiaise with Canadoor's Field Supervisors regarding technical, operational, customer, safety, or team issues that require additional support or escalationProactively communicate field concerns and help identify solutions before issues become larger problemsSupport Field Supervisors in maintaining consistent Canadoor standards across the Sudbury field teamComplete work orders and track time and job information accurately using ServiceTitanMaintain a clean, organized, stocked, and professional company vehicleCommunicate effectively with Dispatch and the office throughout the dayFollow all safety regulations, company policies, and traffic lawsTake ownership of each job from arrival through successful completionWho You AreAn experienced garage door professional who takes pride in doing the job rightA natural field leader who is comfortable being the go-to Technician in SudburyReliable and accountable — you follow through and take ownership of your resultsSelf-motivated and able to work independently without constant supervisionA strong problem-solver who can confidently diagnose technical issuesSomeone who recognizes when an issue needs to be escalated and communicates it quickly and clearlyCustomer-focused and comfortable explaining options and making recommendationsComfortable with sales and being accountable to performance KPIsProfessional in how you communicate, work, and represent the companyTeam-oriented and willing to coach, support, and help others succeedCoachable and committed to continuing to improve, regardless of experienceSomeone who leads by example and helps raise the standard around themQualificationsMinimum 3 years of garage door industry experience requiredStrong residential and/or commercial garage door service and installation experienceAbility to independently diagnose and repair garage door systemsExperience installing and servicing garage doors and operatorsStrong mechanical aptitude and troubleshooting skillsExperience with rolling steel doors,



high-speed doors, underground parking gates, sliding aluminum doors, commercial operators, or related systems is a solid assetDemonstrated ability to lead by example and support less-experienced team membersStrong communication skills and ability to effectively communicate field issues to supervisorsStrong customer service skillsComfortable recommending and selling solutions to customersValid driver's license with a clean driving recordComfortable working with hand and power tools and working on laddersAbility to work safely in a physically demanding environmentWhat Success Looks LikeYou independently complete high-quality service and installation work while consistently providing a 5-Star customer experience. You diagnose problems accurately, communicate solutions clearly, complete work efficiently, and take ownership of the customer experience from beginning to end.As the Lead Technician in Sudbury, you are a trusted field resource for the local team. You help other Technicians solve problems, lead by example, identify issues early, and maintain strong communication with Canadoor's Field Supervisors when additional support, direction, or escalation is required.You consistently meet technical, customer service, sales, and performance KPIs while helping strengthen the overall performance, professionalism, and accountability of the Sudbury field team.What We OfferPerformance-based earning opportunities that reward strong resultsOvertime opportunitiesComprehensive benefits planCompany pension planConsistent, stable full-time workProfessionally equipped company vehicleOngoing technical, customer service, sales, and leadership developmentSupportive, team-first cultureOpportunity to play a key leadership role within Canadoor's Sudbury operationContinued career and leadership growth opportunities as Canadoor expandsCompensation$93,600–$147,800 annually through hourly and performance pay.This role is designed to reward performance. In addition to hourly compensation, Technicians have the opportunity to increase their earnings through performance pay tied to results.There is a significant customer service, sales, and KPI component to this position. Technicians who combine strong technical performance with exceptional customer service, effective communication, leadership, and consistent achievement of performance expectations have the opportunity to earn toward the top of the compensation range.Vacancy StatusThis posting is for an existing vacancy within the Canadoor Team in Sudbury.Artificial Intelligence DisclosureCanadoor may use technology, including artificial intelligence tools, to assist in screening applications during the hiring process.Equal Opportunity StatementCanadoor Garage Doors is committed to creating an inclusive and respectful workplace.We welcome applicants from all backgrounds and experiences and evaluate candidates based on qualifications, skills, experience, and alignment with our values.

📌 Experienced Lead Garage Door Technician (Greater Sudbury)
🏢 Canadoor Garage Doors
📍 Greater Sudbury