We're a team that puts customers first, invests in our people, and takes pride in being part of the local community. If you're organized, calm under pressure, and enjoy keeping a busy operation running smoothly – this is a great opportunity to lead a team and make a direct impact on customer satisfaction.What's in it for YouReal opportunities to grow and advance within the companyOngoing learning and development opportunitiesExtended health perks packageRRSP matching programEmployee discount on retail products after the first three monthsEmployee and Family Assistance Program to support your well‐being and that of your familyA team culture built on three core values: Customers First, Inspired People, and Community ConnectionAbout the RoleAs Shipping Coordinator, you'll lead the Shipping activities of our yard and warehouse – prioritizing deliveries, scheduling order builds, and making sure every order leaves accurate, complete, and on time. You're responsible for the accuracy and efficiency of the entire shipping operation, from the moment an order request comes in to the moment it's loaded and on the truck.This role blends hands‐on work with logistics problem‐solving – you'll assign and delegate work to load builders, troubleshoot product substitutions and order changes, and keep communication flowing between sales, drivers, and customers. Maximizing route efficiency, avoiding stock‐outs, and catching errors before they leave the yard are all part of a typical day.What You'll Be DoingSchedulingPrioritizing deliveries and scheduling order builds to meet customer commitmentsTaking order requests and delegating and prioritizing the loading, building,



and shipping of ordersAssigning and delegating tasks to Load Builders to ensure orders are built accurately and on scheduleCoordinating paperwork for all order requests in priority orderPerforming quality checks on each load as a final double‐check before it leaves the yardLogistics & Problem‐SolvingEnsuring all deliveries are maximized to their full potential – coordinating pickups on the return route whenever possibleTroubleshooting and problem‐solving product substitutions and order changes as they ariseTracking product shipments through our tracking softwareReporting stock levels proactively to avoid stock‐outsCreating purchase orders, placing orders, and checking inventory on-hand as neededOperating a forklift to load and unload trucks when requiredCommunication & ComplianceMaintaining ongoing communication with sales representatives, truck drivers, and customers to keep orders moving smoothlyClearly and effectively communicating shipping‐related information to customers, vendors, and co‐workers via email and phoneAlways working in compliance with WorkSafeBC StandardsWhat We're Looking ForHere's what will set you up for success in this role:Strong coordination skills - you can assign work to load builders and drivers and keep people motivated during busy periodsExcellent organizational skills and exceptional time management - you can juggle multiple priorities without dropping the ballStrong problem‐solving skills, especially when handling order changes, substitutions, or unexpected issuesDetail oriented with strong attention to accuracy - quality‐checking loads and catching errors before they leave the yardClear, effective communication skills via email and phone with customers, vendors, and co‐workersA collaborative communicator who keeps sales, drivers, and customers informed and alignedAbility to perform physical tasks involving stretching, bending, lifting, and carrying objects of varying weightsAbility to lift at least 50lbsExperience with yard tools (cut saw, banding wrenches, truck straps, etc.) and equipment such as forklifts or reach trucks is an assetKnowledge of purchase order creation, ordering, and checking inventory on‐hand is an assetIf this sounds like you, we'd love to hear from you.

📌 Shipping Coordinator (Ottawa)
🏢 Fraser Valley Building Supplies
📍 Ottawa