We are hiring Investigations Specialist, Risk Management!Reporting To: Manager, Risk ManagementFull-Time/Part- Time: Full-timePosting Date: September 11, 2026Closing Date: October 2, 2026Salary Range: $55,000-$70,000Hours of Work: 8:30 a.M. – 5:00 p.M.Grade: 8.6Office Location: Toronto, ONGreat location! Steps away from the main public transit stationWhat we offerHighly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!*Eligibility for benefits is dependent on the terms of employmentThe OpportunityThe Investigations Specialist is responsible and accountable for conducting a variety of due diligence reviews.How you will contributeResponsible for reviewing daily reports that identify potential fraud and notify the underwriting department when enhanced due diligence (EDD) is required within SLAs.Responding for daily broker on-boarding reviews and ongoing monthly monitoring and quality assessmentsAppraiser reviews and quality assessments, including the maintenance of the internal and external approved appraiser listInvestigating, evaluating, and maintaining data concerning suspected fraud applications and closed mortgages.Lead complex fraud investigations involving external parties.When potential risk to the Company is identified, communicate findings to Sr. Management in a concise mannerWriting summary reports for internal and external partnersManage all incoming inquiries in the Quality Assurance mailbox within specified turnaround timesInteract with internal and external partners,
disseminating and evaluating information and tips received in order to assess the potential risk to FN, prioritize investigations when requiredOther duties and projects as assigned.Adheres to policies/procedures to ensure AML requirements are met, when applicableThe experience you needMust understand the end to end mortgage application process and general credit adjudication/underwriting knowledgeStrong verbal communication skillsStrong written communication skills required. Must have the ability to summarize complex data in writing.Attention to detailDemonstrated ability to provide clear and detailed explanation and analysisMust have the ability to multitask and prioritize extremely high volumes with tight deadlines.Must have the ability the assess risk and make critical decisions quickly with little oversightWorking Environment and Physical Demands AnalysisOffice environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (i.E.
using a keyboard and mouse)Long periods of time in viewing a computer screenMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer program.Why join First National?Competitive CompensationComprehensive benefits program (i.E., Health Spending Account, Maternity and Parental Leave Top Up)Extensive training programs to set our employees up for successModern office setting conducive to collaborationSupportive teamwork cultureOpportunities to give back to the communities and work through events focused on a variety of charitiesOngoing social events throughout the yearThe team you'll join:Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at
[email protected] should you need an accommodation at any point in the recruitment process.Artificial Intelligence is not used in our recruitment or hiring process for this role.We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.#FNLOON
📌 Investigation Specialist, Risk Management (Toronto)
🏢 First National Financial
📍 Toronto