Join Provident Energy Management Inc. as a Customer Care Specialist in Vaughan, ON for a 6-month contract. Focus on customer service excellence in this full time position.In this role, you will oversee call center operations related to customer inquiries and account collections. Reporting to the Customer Care Supervisor, you will ensure high satisfaction levels through effective communication and problem-solving. Your contributions will play a crucial role in helping our customers achieve their energy savings goals.Key Responsibilities:Quickly address customer inquiries via phone and emailAssist past due customers with payment solutionsMaintain records of customer interactions for continuityProcess service orders for customer transitionsCollaborate across teams to resolve customer issuesRequirements:1-2 years in a customer service-focused contact centerStrong communication and empathy skillsFamiliarity with MS Office and CRM technologies beneficialAbility to adapt to a fast-paced environmentReliable internet for remote working conditionsEnhance your career in customer service and support impactful outcomes at Provident Energy.

📌 Customer Care Specialist - 6 Month Contract (Vaughan)
🏢 Provident Energy Management
📍 Vaughan